Shestough: FAQ


  1. Access to all Workout Videos

  2. Access to a private community group of ShesTough Members
  3. Nutritional Guideline/Meal Plan/Grocery List

  4. 30-Day Calendar Transformation Guide

  5. bonuses!

Once you create your account and paid via paypal or stripe you will gain access to your program right away.

We heard your needs and we're excited to officially launch our free app exclusively for our members! Now you can launch your workout programs more conveniently🤗

Download on ios 

Download for Android

Yes! We're excited to announce our male program:

Check it out 💪🏽

You can perform the workout at home, outdoor, and/or at a gym. All you need is about 8x8ft training space for a safe workout.

Nutrition is the fastest way to gaining results. We strongly recommend you follow the Nutritional Guideline provided with your program. A little indulging won't hurt but we're pretty certain that the results you gain will mean so much for you that you won't want to mess it up with any terrible eating 🙂

First, whether you're a beginner or advanced at working out be sure that you have clearance from your physician to do any type of exercise. If all is cleared this program is progressive so it's designed for beginners/Intermediate levels and gets a lot more challenging as the weeks go by.

The workout takes no more than 20minutes. You can definitely squeeze a workout before your day starts, mid-way through your day, or when you get home. We're here to push you but let's meet half way!

We love to hear from you. So feel free to contact us anytime or chat with us.

You're backed by our 30-day money back guarantee. Read our refund policy for more details.

Results vary from person to person. Users have reported a weight-loss of a healthy 6-12lbs on a cycle (30-day) on the shestough program.

Results of course vary. However, if you follow the program thoroughly we're certain you will get results that you will be proud of!

Maria José - BrandLead/Video Instructor

Fitness Professionals with over 20 years of combined experience in the fitness industry.

The programs are currently in English only.

The female training program is for females 18 years or older of all locations. Let's get TOUGH together!

Nothing physically gets shipped when you join the program. You get instant digital access to all the workout videos and content.

No, you pay a one-time fee. No recurring fees or additional costs 🙂

We have sourced for you very affordable and good quality pieces of equipment. To order simply click the link to the item below:

Tough Equipment:

The majority of the workouts are body weight, however, we suggest a mat and at least 5lbs dumbells. If you can get access to a pair of ankle-weights that will be beneficial as well.

Weight Gain and Tougher Equipments:

5-10LBS pair of Dumbbell.

20Lbs pair of Dumbbell for Deadlifts (Optional)

A pair of ankle-weights


The best way to know you have had a successful registration is by checking your e-mail for a receipt confirmation from either Paypal or Stripe (credit card users).

Please log-in at

Then click the big pink box that says ENTER

You should be able to see all the content of the ShesTough Program.

If for some reason it redirects you to the homepage then your browser is blocking our script and we suggest you use another browser or go into private mode and log-in again. We are here to help you if this doesn't resolve your issue.

Although our price is very low plus you get exceptional value for joining the program, we do understand that it could be a barrier for some. Please start a chat to see what available options we may have for you.


Simple answer: If you have purchased a program you cannot switch to another program. You may purchase multiple programs as needed by logging in at then go to to add the new program!

ShesTough uses 2 methods of payment.

  1. Paypal.
  2. Stripe: use this method for all major credit cards: Visa, MasterCard, Amex, etc

If you attempted to purchase a program and your payment has failed please log in with the login credentials you used at the time of attempting to sign up at then go to to complete your payment and gain access to your paid program.

Note: Registration is free but access to paid content requires a payment to be completed.

The TOUGHER Program is for those who have:

  1. Completed the TOUGH program OR
  2. Have been working out consistently for 6months or more

The TOUGHEST Program is for those who have:

  1. Completed the TOUGHER program OR
  2. Have been working out consistently for 9months or more

PLEASE DO NOT BUY the TOUGHER or TOUGHEST program if one of these 2 factors have not been met.

Click here:

This link can also be found in the login page.

Please allow a few mins for reset email to arrive and please check your spam/trash/junk folder if it doesn't arrive in your inbox. If no e-mail for some reason doesn't arrive feel free to open a chat conversation. We're here to help!

There are many reasons why you may not be able to log in. Here are our some reasons why along with a solution.

  1. You forgot your password. Reset it here:
  2. Your browser is blocking our scripts - Please try using another browser or try using a Private/Incognito Mode Window
  3. You need to clear your cache on your browser. Click here to learn how to do that.
  4. You never actually completed your registration and therefore don't have a paid account - join here!
  5. Close your browser and restart it.
  6. Restart your computer/phone.

Start a chat anytime to get some support after trying these fixes.

The best way to know if your payment was successful is:

  1. You'll receive a payment receipt to your email from PayPal or stripe immediately after paying.
  2. You'll see the amount you paid reflected on your PayPal or credit card statement when you login into PayPal or your credit card account.
  3. You will be able to gain access to the paid content without any issues.

99% of the time this means your payment failed. What to do?

  1. Go to to complete your payment and apply your coupon code if you have one. You will need to login with the account you used when attempting to register/pay.
  2. once you check out with a successful payment you will be able to gain access to all content.

After a successful payment if the member area still has the 'pending' status please rest assure that you will not be charged again.

Are you 100% sure you had a successful payment yet still can't get access? No problem! contact us in the chat so we can look into this matter for you 🙂

Simple answer: After you have purchased a program you cannot apply a code.

Explanation: We understand that sometimes after your purchase something you stumble on a coupon code and wish you had applied it. Unfortunately after buying one of the programs our system doesn't take any codes after the fact. If you have a code apply it first at checkout time to get your discount. if you're an existing member and have a code please login then go to and select the program you want and apply the code before checking out.

When you pay the full amount of our programs and don't use a discount code you are backed by our 30-day money back guarantee on The TOUGH/TOUGHER/WEIGHT-GAIN PROGRAMS. Users who apply discount codes do not qualify for refunds (no exceptions).

Your Cart